Retail Returns
Returns Link: http://yogalicious.com/apps/returns
WHAT IS YOUR RETURN POLICY?
Holiday Return Policy
Merchandise purchased between November 1 and December 31 may be returned for a full refund of the purchase price to the original form of payment until January 31, 2020. Please see Return or Exchange of Merchandise Purchased Online for more info.
We hope that you are satisfied with your online purchase. However,
in the event that you need to return an item we will
gladly help you with the following steps:
Return eligible items hassle free with FREE RETURN SHIPPING.
*Customers are responsible for shipping costs for exchanges on final sale items.
Refunds will be issued for the cost of the return item(s) only and a refund will be issued to the original form of payment within 30 days after delivery date. Shipping costs will not be refunded.
Items must be in "new, unaltered and unused condition."
Definition of new, unaltered and unused condition is:
- No signs of wear, wash or damage in any way
- Clean of any debris, hair, makeup or deodorant
- Hang tag intact and attached
- Correct polybag included
If the above conditions are not met, a refund will not be issued for that item. Yogalicious is not responsible to ship the used and altered garment back.
Items should be received "ready for resale."
Please include a copy of the invoice / packing slip inside the return package for faster processing.
On the invoice / packing slip, please denote which item is being returned. For an exchange, please note which item and size you're looking to exchange for.
Please note: By law, we cannot accept returns for all underwear unless such underwear is in it's sealed unopened original package.
HOW DO I START A RETURN?
Click here to input your order number and email address to start a return.
Select the item(s) you wish to return.
Fill out your reason for returning and click "submit."
Check your inbox for your prepaid label. If you do not see your return label in your inbox, please check your spam folder.
*Customers are responsible for shipping costs for exchanges on final sale items.
CAN I RETURN A MYSTERY PACK?
WE DO NOT ACCEPT RETURNS/EXCHANGES FOR MYSTERY PACKS. All Mystery Packs are final sale.
THIRD PARTY PURCHASES
If you purchased your Yogalicious or 90 Degree by Reflex product(s) from a third party retailer, all returns and exchanges must be conducted through the original place of purchase. This includes any defective item.
WHAT SHOULD I DO IF I GET A DEFECTIVE/DAMAGE ITEM
Please visit our returns link: http://yogalicious.com/apps/returns and select "received defective product" as a reason for return.
Please note: Pilling is not a defect and will not be accepted for Damage/Defective Returns. For more info on this topic please visit our FAQ Page.
Our manufactured products may vary in logo placement, fabric content, seaming, and exact color. Images on our website are an approximation of the product. We cannot control if colors or shades on our products are different from actual product due to varying screen resolutions. These issues do not constitute as a defective item and will not be an accepted for Damage/Defective Returns. We do our best to update images accordingly, but inventory can vary from shipment to shipment. If you have any concerns or specifics, please reach out prior to purchase.